Refund policy
Our goal at FLORIMEI is that you love your order.
Our products are typically non-returnable, but please reach out to us if something isn't right.
Please note that we do not accept returns. We encourage you to carefully review product details and ask any questions you may have before making a purchase. Your satisfaction is important to us, and we appreciate your understanding of our return policy. If you have any inquiries or concerns, feel free to contact us for assistance.
Incorrect, damaged, or defective items are eligible for a full refund.
No refunds will be issued after 30 days from the purchase date.
Please contact us at serviceteam@florimei.store if you believe you are eligible for a refund.
Eligibility for a refund:
- Received product damaged or defective
- Within 30 days of purchase
- Must be unused and returned in the same condition in which you received your item
You can always contact us for any return questions at serviceteam@florimei.store
**THIS RETURN AND REFUND POLICY IS SUBJECT TO CHANGE AT ANY TIME AND WITHOUT NOTICE**